Frequently Asked Questions

Everything you need to know about your Pistons 313 gear.

How long will it take for my order to ship?

Standard domestic orders are processed within 1-2 business days. Shipping typically takes 3-5 business days depending on your location within the United States.

Are the jerseys and apparel officially licensed?

Yes, all merchandise sold at Pistons 313 Shop is 100% officially licensed and sourced directly from authentic sports apparel manufacturers.

What is your return policy for fan gear?

We offer a 30-day return policy for most items. Products must be in original condition with tags attached. Please note that custom-printed jerseys are final sale.

Do you offer international shipping?

Yes, we ship our Detroit-inspired gear worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like PayPal, Apple Pay, and Google Pay.